Shipping & Delivery Policies

Thank you for choosing HOMESHOP EKART on waohhartz.com. We are committed to providing you with a seamless and efficient shopping experience. This Shipping & Delivery policy outlines the terms and conditions regarding the shipping and delivery of your orders placed on our website.

Company Information:

Company Registered Name:

HOMESHOP EKART Website: waohhartz.com

Email: support@waohhartz.com

Shipping Timeline: We strive to process and ship all orders within 1-2 business days. Delivery time may vary depending on the buyer's location, typically ranging from 1 to 5 business days.

Please note that the delivery timeframe is an estimate and can be subject to unforeseen circumstances such as extreme weather conditions or other external factors. 

Shipping Partners: We work with reliable third-party courier services to ensure safe and timely delivery of your orders. Our shipping partners have been carefully selected based on their track record and commitment to customer satisfaction.

Shipping Charges: Shipping charges will be calculated based on the weight, dimensions, and destination of your order. The applicable shipping charges will be displayed during the checkout process. Free shipping may be offered for orders that meet certain criteria, as mentioned on our website or during promotional periods.

Order Tracking: Once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or through the courier service's tracking system.

Delivery Attempts: Our shipping partners will make multiple attempts to deliver your package. If you are unavailable at the provided shipping address, they may leave a delivery notification or contact you via phone or email to schedule a convenient delivery time.

Incorrect Address: Please ensure that you provide the correct and complete shipping address during the checkout process. In the event of an incorrect or incomplete address, we cannot be held responsible for any delays or non-delivery of your order. If you realize that you have provided an incorrect address, please contact our customer support team at support@waohhartz.com as soon as possible to rectify the issue.

Damaged or Lost Packages: We take utmost care to ensure that your order is packaged securely and protected during transit. In the rare event that your package arrives damaged or is lost during transit, please contact our customer support team at support@waohhartz.com. We will investigate the issue and take appropriate action to resolve the matter, which may include providing a replacement or issuing a refund.

International Shipping: Currently, we only offer shipping within Country India. We do not provide international shipping at this time. We apologize for any inconvenience caused.

Please note that this policy is subject to change without prior notice. It is advisable to review this policy periodically to stay updated regarding any modifications. If you have any further questions or concerns, please feel free to contact our customer support team at support@waohhartz.com.

We are here to assist you and provide you with the best possible shopping experience.

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